Vendors Info

After you receive your log in details please go to the Introduction tab,

Introduction

Vendors Backend Administration Panel

To log into your  Vendor Panel Click Here and enter your email address that you signed up to and password

when you first log in  

Important  -   Click on Your Vendor Name Top Left Hand Corner to edit your details

General - check your information, change address and password here. At the bottom of this section you will need to add in your PayPal Adaptive Payments information - paypal account details -  you want to get paid when a customer purchases of you.  and then hit Save - top right hand side of website.   

Information about the Tabs Displayed

Addons - SEO - how google finds your store and Messenger - your customers can contact you via the website and you can reply via the website.

Description - here you can place a banner (if you have a micro store) and a description of your business store - dont forget to add in if you attend markets or have a bricks and mortar store.

Logos - insert your logo here for your customer area and invoices

Plan Orders - what plan you are currently on 

Terms and Conditions - T & C of your Store

Plan - select which plan you would like - subscriptions - first payment is taken out 24 hours after sign up - sorry unable to make this any quicker.

Business Hours - Hours you are open, you can close for holidays Holidays, or just open for example 9am to 3pm Mon to Thur the choice is yours.

Facebook Pixel - insert the new Facebook Pixel code

Orders Tab

View Orders - orders placed on your store

Sales Reports

Shipments

Product Tab  see below drop down tabs

Categories   -  categories that are listed on the website - if you need more categories just contact me and I will add them in

How to list a Product

Create a Feature

Create a Filter

Create a Option

Create a Product Bundle

Customers Tab

Vendors administrators  - your administrators

Customers - your customers

Website

Pages your

Messages  

Vendors

Vendors - what plan you are on

Accounting 

 

Administration Top right hand corner

Shipping and Taxes - create your shipping calculations -  see below dropdown menus for shipping instructions

Currencies  - set as default AUD

Logs - who has been to your store

And dont forget when you make changes on the website hit the  Save Button  top right hand side of the website

When directing customers to your Store the URL is   www.countrymarkets.com.au/your-shop-name/   example www.countrymarkets.com.au/shops-on-kelly-street/

As time goes on I will add more  step by step instructions on different addons - like product bundles, options - if you need them sooner just contact me.

 

Products

Go to Products → Products to manage the products in your catalog. That page contains the list of all products in your store. To filter products by some criteria, use the search panel to the right of the list.

The product list in CS-Cart admin panel.

Some product properties can be edited directly on the list, without the need to open the product editing page:

  • Image—product thumbnail; you can’t edit it on the list, but by clicking on the thumbnail you open the product editing page.
  • Name—the name of the product.
  • CODE—the identifier of the product that you use in your store (a stock keeping unit or SKU). This identifier doesn’t have to be unique; it can even be missing.
  • Price—product price.
  • List price—the price recommended by the manufacturer. This property can be used to show that your price is lower than the recommended price.
  • Quantity—the number of products in stock.
  • Status—the current status of the product:
    • Active—the product is available on the storefront.
    • Hidden—the product does not appear on the storefront, but customers can access it via a direct link.
    • Disabled—the product is not available on the storefront.
    •  

Image Tips

Images for your Website

Editing Product images  I like using Canva, Picmonkey

We all like to have nice clear fast loading images - to make them load fast on the website they need to be compressed - I tend to use the following Mac apps, Compress and iResize2, or your computer default photo program   make your images around 100kb or under, we will resize your images automatically to 800px

for you Logo Image  it should be  250px x 160

any problems please contact us

 

 

How to Add and Edit Products

Adding One Product

  1. Go to Products → Products in the Administration panel of your store, then click the + button in the top right corner.

  2. The product creation page will open. Configure the required properties of the product:

    • Name
    • Categories
    • Price
    • Status
    The product creation page in CS-Cart.

Action on Products

When on the Products → Products page, administrators can perform the following actions:

Add Products

  • To add products individually, click the + button in the upper right part of the page.
  • To add products in bulk, click the gear button in the upper right part of the page and choose Bulk product addition.

Edit Products

  • To change the properties of a specific product, click on the product’s name or icon. Alternatively, you can click the product’s gear button (it appears when you hover over the product) and choose Edit.
  • To change the properties of multiple products at the same time, tick the checkboxes of those products, click the gear button in the upper right part of the page and choose Edit selected.

Clone Products

To clone selected products, tick the checkboxes of those products, click the gear button in the upper right part of the page and choose Clone selected.

Export Products

To export selected products, tick the checkboxes of those products, click the gear button in the upper right part of the page and choose Export selected.

Delete Products

  • To delete a specific product, hover the mouse pointer over this product. The gear button will appear for this product. Click it and choose Delete.
  • To delete multiple products at the same time, tick the checkboxes of those products, click the gear button in the upper right part of the page, and choose Delete selected.

View Products with Customers Subscribed

When a product is out of stock, customers may sign up for a notification. When you update the number of products in stock, the customers who signed up for a notification will receive an email.

The product must have Sign up for notification as its out-of-stock action, or customers won’t be able to sign up for a notification.

  • To look through the list of products with subscribers, click the gear button in the upper right part of the page, and choose Product subscriptions.
  • To view the list of subscribers for a specific product, open that product’s editing page and switch to the Subscribers tab.

Out of Stock Actions

If a product runs out of stock or isn’t available yet, you can still provide actions to your customers on the product page.

Go to Products → Products →  and choose one of the following Out of stock actions:

  • None—forbid customers from buying the product, if the product is out of stock or if you specified the date when the product would be available.

  • Buy in advance—allow customers to buy the product in advance, if you specified that the product would be available starting from a certain date.

    Use the Avail since parameter of a product to specify when the product becomes available for purchase.

  • Sign up for notification—offer customers to sign up for an email notification so that they receive an email once the product is in stock again.

You can allow your customers to sign up for notifications and buy products in advance.

If you set the Inventory parameter of a product to Do not track, the product will always be treated as in-stock. The same will happen if you go to Settings → General → Catalog and tick the Allow negative amount in inventory checkbox.

None

The Add to Cart button won’t appear in these cases:

  • You have 0 items in stock and you don’t allow negative amount of items in your inventory.

  • The product isn’t available yet because you have specified a later date in the Avail since field.

    If your product is supposed to be available starting from a specific date, your customers will see that date on the product page.

There is no Add to Cart button, but there is a message about when the product becomes available.

Buy in Advance

If you specify the Avail since date for a product, customers won’t be able to buy it until that date. However, you set the Out of stock actions parameter of the product to Buy in advance. That will allow customers to buy that product.

To display the Add to Cart button on a product details page, you must have more than 0 items of the product in stock or allow negative amount in inventory under Settings → General → Catalog.

There is a message about when the product becomes available, but customers can add the product to cart.

Sign Up for Notification

If a product is out of stock, you can allow users to sign up for an email notification:

  • Registered users only need to tick the Notify me when this product is back in stock checkbox on the product page.
  • Guests have to provide their email addresses to receive the notification.

The customers who signed up for the notification will receive an email when the product is in stock again.

The product must be out of stock for the notification checkbox to appear. The checkbox only appears on the pages of products that are tracked without options.

Customers who tick the checkbox will receive a notification by email when the product is in stock again.

Manage Product Subscriptions

You can view product subscriptions in 2 ways:

  • To view all the product subscriptions, go to Products → Products, click the gear button in the top right corner, and choose Product subscriptions. You will see the list of products, as well as the number of subscriptions for those products in the separate column.
  • To view subscriptions for a certain product, go straight to Products → Products → and switch to the Subscribers tab.

Every product has its own list of subscribers.

You can add subscribers to the list using these buttons:

  • Add subscriber—enter the email address of a subscriber manually.
  • Select customer—choose the registered customers you want to subscribe to email notifications about the product’s availability.

Once a subscriber receives the email saying that the product is in stock, they are removed from the list of product subscribers automatically.

To remove subscribers from the list manually, tick the checkboxes next to their email addresses and click the trash can button.

 

How To: Display Same Product under Several Categories

  1. In the Administration panel, go to Products → Products.

  2. Click the name of the product which needs to be added to another category.

  3. The product editing page will open. Click the Add categories button.

  4. A pop-up window will open. Tick the checkboxes next to the necessary categories and click the Add categories and close button.

  5. Click the Save and close button.

    General tab of the edit product page

How To: Set Free Shipping for a Certain Product

  1. In the Administration panel, go to Products → Products.
  2. Click the name of the product you want to edit.
  3. Switch to the Shipping properties tab.
  4. Tick the Free shipping checkbox.
  5. Click the Save button.

Product editing page

  1. Configure the shipping method:
    • Go to Administration → Shipping & taxes → Shipping methods.
    • Click the name of the shipping method you want to edit.
    • Tick the Use for free shipping checkbox.
    • Click Save.

How To: Make Shipping Cost Dependent on Order Total and Weight

to set up a shipping cost depending on order total and weight:

  • In the Administration panel, go to Administration → Shipping & Taxes → Shipping methods.
  • Create a new shipping method or choose the existing one.
  • Click on the name of this shipping method. The Editing shipping method page will open.
  • On that page open the Shipping charges tab.
  • Select the desired location in the Show rates for location box.
  • In the Cost dependencies section in the first row enter 0 (for instance) into the More than input field and a shipping rate (e.g. 25) into the input field next to it.
  • In the following row enter the total amount (e.g. 50) after which you would like to change the shipping cost into the More than input field and different shipping rate (e.g. 20) into the input field next to it.
  • You are able to specify as many intervals as you like.
  • Click the Create/Save button.
  • In the Weight dependencies section in the first row enter 0 (for instance) into the More than input field and a shipping cost (e.g. 2) into the input field next to it.
  • In the following row enter the total amount (e.g. 100) after which you would like to change the shipping cost into the More than input field and different shipping cost (e.g. 3) into the input field next to it.

In this case the shipping cost will be a shipping rate of the Cost dependencies section plus a shipping rate of the Weight dependencies section. For instance, if the order total is between $0 and $50 and the order weight is less than 2kgs, the shipping cost will be $25 + $2, if the order total is between $0 and $50 and the order weight is more than 2kgs, the shipping cost will be $25 + $3, if the order total exceeds $50 and the order weight is less than 2kgs, the shipping cost will be $20 + $2 and if the order total exceeds $50 and the order weight is more than 2kgs, the shipping cost will be $20 + $3.

Manual Shipping Method is Not Displayed

If a manual shipping method doesn’t appear at checkout, follow these steps to find out the reason:

  1. In the Administration panel, go to the Administration → Shipping & Taxes → Locations section and check whether a location is set up properly.
    • Check whether geographic areas (states or countries) of location zones do not intersect with each other.
    • Check whether the states (if they exist) are selected on the location detail page.
  2. Go to Administration → Shipping & Taxes → Shipping methods and choose the desired shipping method. Switch to the Shipping rates tab and check if the necessary location is selected in the Show rates for location box and the rates are set up for it.

Rates for location

 vendor’s administrators create them for their vendor. In the Administration panel these methods have the name of the vendor written under their names.

How To: Set up a Manual Shipping Method

To set up a manual shipping method depending on a location:

  • In the Administration panel, go to Administration → Shipping & Taxes → Locations and create necessary locations.
  • Go to Administration → Shipping & Taxes → Shipping methods.
  • Add a new shipping method by clicking the + button or choose the existing one.
  • Choose Manual in the Rate calculation option in the General tab.

Manual shipping method

  • Open the Shipping charges tab.
  • Select a desired location in the Show rates for location box.
  • Define shipping rates for the shipping method based on the total cost of the ordered products cost, their weight, or quantity.

The shipping rates values should be entered just as they are, i.e. for each new condition an integral value should be entered, but not an additional one. For example, for the More than $0 condition value 40 is entered, and if you need the price for the More than $30 value to be 55, you need to enter this very value, but not the additional value of 15.

  • Select another location in the Show rates for location box and define the desired shipping rates for it.
  • Click the Save button to add or update the rates.

Shipping charges

How To: Set up a Free Shipping Method

  • In the Administration panel, go to Administration → Shipping & Taxes → Shipping methods.
  • Add a new shipping method or choose the existing one.

This method should use the manual rate calculation (the Rate calculation option is set to Manual on the details page of a shipping method).

  • Click on the name of this shipping method to edit it. The Editing shipping method page will open.
  • Open the Shipping charges tab on the details page of this shipping method and choose the location in the Show rate for location box for which free shipping will be defined.
  • Enter 0.01 into More than $ input field in the Cost dependencies form and enter 0 into next to it.

Make sure that there are no charges defined in the Weight dependencies and Items dependenciessections for this shipping method.

  • Click the Create/Save button.

Free shipping method

How To: Make Shipping Cost Depend on the Product Amount

  • In the Administration panel, go to Administration → Shipping & Taxes → Shipping methods.
  • Create a new shipping method or choose the existing one.
  • Click on the name of the shipping method. The Editing shipping method page will open.
  • Open the Shipping charges tab and select the necessary location in the Show rates for location box.
  • In the Items dependencies section, enter the number of product items in the More than input field and specify the shipping rate value. Finally, select the shipping rate type (absolute or percentage value).
  • To add more rates, click + and repeat the previous step.
  • Click the Create button.

The Example below is for the USA   same for Australia except locations are different

Editing shipping method

How To: Make Shipping Cost Dependent on Order Total

To set a shipping cost depending on order total:

  • In the Administration panel, go to Administration → Shipping & Taxes → Shipping methods.
  • Create a new shipping method or choose the existing one.
  • Click on the name of this shipping method. The Editing shipping method page will open.
  • On that page open the Shipping charges tab.
  • Select the desired location in the Show rates for location box.
  • In the Cost dependencies section in the first row enter 0 (for instance) into the More than input field and a shipping cost (e.g. 25) into the input field next to it.
  • In the following row enter the total amount (e.g 50) after which you would like to change the shipping cost into the More than input field and different shipping cost (e.g. 20) into the input field next to it.

In this case if the order total is between $0 and $50, the shipping cost will be $25, and if the order total exceeds $50, the shipping cost will be $20.

  • You are able to specify as many intervals as you like.
  • Click the Create button.

Editing shipping method

How To: Set Free Shipping for an Order Which Total is More Than Some Value

  • In the Administration panel, open Administration → Shipping & Taxes → Shipping methods.
  • Choose the shipping method on this page and click on the name of this shipping method.
  • On the details page of this shipping method open the Shipping charges tab.
  • Choose the location in the Show rates for location box for which free shipping will be defined.
  • In the Cost dependencies section in the first row enter 0 (for instance) into the More than $ input field and a nonzero shipping cost (e.g. 25) into the input field next to it.
  • In the following row enter the total amount for which the shipping cost will be free into the More than $input field and 0 into the input field next to it.
  • Click the Create button.

If you have shipping rates defined in the Weight dependencies or Items dependencies sections for the same shipping method, it will not be free. The shipping method will display the rates defined in these sections.

Editing shipping method

How To: Set up Different Shipping Costs for Different Products

  • In the Administration panel, go to Products → Products.
  • Click on the link corresponding to the necessary product.
  • Open the Shipping properties tab on the opened page.
  • Enter the desired shipping cost in the Shipping freight input field.

Edit a product

  • Click the Save button.
  • Repeat points 2-5 for other products.
  • Create a free shipping method.

The value of the Shipping freight field is added to the shipping rates of the shipping method.

How To: Set One Shipping Cost for the First Item and Another One for Each Additional Item

  • In the Administration panel, go to Administration → Shipping & Taxes → Shipping methods.
  • Create a new shipping method or choose the existing one and click on its name.
  • On that page open the Shipping charges tab.
  • Select the desired location in the Show rates for location box. If you don’t see this checkbox, it means that you haven’t defined any locations. Learn how to do it here.
  • In the Cost dependencies section, in the More than $ input field enter 0 and into the input field next to it define the price for the first item (e.g. 4.50).
  • Click the Save button.
  • In the Items dependencies section, enter 0 into the More than.. items input field and additional charge for the first and each additional item (e.g. 1.50) into the input field next to it. Select the check box next to Absolute ($) in the row.
  • Click the Save button.

The shipping method is set up. For the mentioned example the shipping cost will be $6 if one item is ordered and extra $1.50 will be added to the cost per each additional item in case of 2 or more items.

below is an example however it is set up for USA 

Shipping charges

This extra charge does not depend on the ordering products. For example, if a customer adds the third product to the cart and it is different from the first two, additional charge for it will be $1.50 anyway.

Also there is an ability to define additional shipping freight for a product which will be added to the calculated shipping cost for each ordered item:

  • Go to Products → Products.
  • Click on the name of a product.
  • On the Editing product page open the Shipping properties tab and enter cost (e.g. 2.00) which will be added to the shipping cost for each additional product in the Shipping freight input field.

Fill in the input field for all products that will have such additional shipping charges.

Editing product page

  • Click the Save button.

As a result of defining the shipping freight, the shipping cost will be $8 ($6 + $2) if one item is ordered and $3.50 ($1.50 + $2.00) will be added to the cost per each additional item in case of 2 or more items.